LDR 00627naa#a2200181#i#450# 001 EN\RIOR\bibl\17341 005 20241117182928.7 011 ## _a2409-6024 100 ## _a20170725b2017####ek#y0engy0150####ca 101 0# _aRUS 102 ## _aRU 200 1# _aMANAGING THE CUSTOMER SERVICE OF THE CREDIT INSTITUTION: ANALYSIS OF STRUCTURAL AND OPERATIONAL ELEMENTS _eJournal article 210 1# _aMoscow _cPublishing Center RIOR _d2017 215 ## _a10 с. 608 ## _aJournal article _2local 686 ## _aОбщие вопросы экономических наук. 06.01 _2grnti 700 #1 _aNovokreshchenova _gOlga Aleksandrovna 856 4# _arusjm.ru _u