%0 Journal Article %T TOOLKIT FOR STRUCTURING INCLUSIVE SERVICES IN THE HOSPITALITY INDUSTRY %A Glinskaya, O.S. %A Gribovskaya, O.S. %K hospitality industry, inclusive services, universal design, service structuring, low mobility groups of the population, accessible environment, customer orientation, inclusive tourism %J Russian Journal of Management %D 2026 %N 14 %P 10 %I Publishing Center RIOR