@article{Glinskaya2026toolkit,
author={Glinskaya, O.S. and Gribovskaya, O.S.},
title={TOOLKIT FOR STRUCTURING INCLUSIVE SERVICES IN THE HOSPITALITY INDUSTRY},
journal={Russian Journal of Management},
publisher={Publishing Center RIOR},
year={2026},
pages={554-564},
volume={14},
issue={5},
}