%0 Journal Article
%T A Methodological Approach to the Integral Assessment of the Quality of Customs Services
%A Fal'chenko, O.D.
%A Stremousova, E.G.
%K quality of public services, customs administration, integral index, digitalization, process efficiency, service  satisfaction, customs control effectiveness, client-centered approach, assessment methodology, customs services
%J Russian Journal of Management
%D 2025
%N 13
%P 18
%I Publishing Center RIOR