%0 Journal Article %T SALES SCRIPTS AS A TOOL OF ADAPTIVE MARKETING IN THE CONTEXT OF DIGITAL TRANSFORMATION %A Aleshin, S.I. %K adaptive marketing, digital transformation, sales scripts, personalization, CRM systems, speech models, consumer behavior, sales funnel, call-to-action, conversion rate %J Russian Journal of Management %D 2025 %N 13 %P 4 %I Publishing Center RIOR